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    Privacy policy

    Marutomo Corporation (hereinafter referred to as "the company") acknowledges the significance of safeguarding our customers' personal data. To ensure the provision of safe and secure services, The company shall adhere to all pertinent laws and regulations concerning the personal data it manages. The company has formulated a comprehensive privacy policy and is diligently ensuring that all personnel are informed of its contents while actively engaging in the safeguarding of personal data.

    1. Basic policy

    The company acknowledges that personal data is a critical information asset and adheres to pertinent laws, regulations, national guidelines, and other standards to ensure the accurate and secure handling of personal data, the protection of the information of customers, employees, and business partners, and the fulfillment of their trust.

    2. Acquisition and use of personal data

    It is incumbent upon the company to furnish the consumer with a comprehensive elucidation regarding the intended use of their personal data, ensuring that such information is handled in alignment with the stated purpose at the time of acquisition. If the company needs to use the data for something different from what was agreed upon, it must inform the customer and shall only do so with the customer's permission, unless the law says otherwise.

    3. Provision of personal data to third parties

    Unless there is a valid reason to do so, the company shall not disclose any personal data provided by customers to any third party.

    4. Management of personal data

    (1) The company shall make every effort to ensure that the personal data it maintains is accurate and up-to-date within the scope required for its intended use.

    (2) In order to prevent loss, leakage, and manipulation, the company shall implement suitable data security measures when managing personal data.

    5. Disclosure, correction, discontinuation of use, and deletion of personal data

    If a customer desires to have their personal data disclosed, corrected, added to, deleted, or their use discontinued, we shall promptly respond to such requests within the necessary scope in accordance with the law after verifying the customer's identity.

    Please contact the Marutomo Customer Service Center with any inquiries or feedback regarding the company's management of personal data.

    6. Inquiries

    Our customer inquiry service is available to address inquiries regarding the management of customer data.

    Marutomo Inquiries page